Frequently Asked Questions
Here are some questions we get a lot. Don’t see yours here? Contact us.
I purchased an upgrade in a previous version of ChordBank. Now I got a new phone, and my app is no longer upgraded. Do I have to pay again?
Don’t worry—your upgrade is valid, forever. You can restore purchases at any time from ChordBank’s settings. (Check out this video to see how). And if you have any trouble, contact us. We’ll take care of it!
Where is the main menu?
To access the main menu, tap on the small circle just left of the Circle of Fifths Wheel.
How do I purchase an upgrade?
When you are in the Chords or Scales menus and try to select one of the locked chords/scales (the locked ones are red), the upgrade options will pop up. This is also true of any locked Lessons.
I’m left-handed. Can ChordBank show the fretboard the way I play?
Yes! Just go to ChordBank’s settings, scroll down, and tap the little left hand.
What is Tether and how does it work?
Tethering allows you to wirelessly share your ChordBank upgrade with any other iOS users nearby. That means, any chords, scales, lessons, or other features to which you have access in your ChordBank app, will be available to others for free, while they are in the same room as you. This guide will show you the way.
I’m wondering about Scales: I see blue dots and red dots. Some red dots are smaller. How does this work?
We’re so glad you asked! Check out our handy guide to how scales work.
Is this app able to identify chords and if so, how?
Yes - Reverse Finder mode lets you tap the fretboard and identify any of the thousands of chords inside ChordBank. You’ll see Reverse Finder in the menu.
The atomic-like “Genius” symbol shows chord progressions and combinations, right? Are there suggested chord progressions?
Right! The Chord Genius (which looks like an atomic symbol, located on the bottom right of main Chords mode when you first open the app ) helps you learn which chords sound great together – we suggest the same chord progressions that power some of the best and most successful songs ever written. You can use it to help learn more about music theory, or to write your own songs.
Why does it seem that the chord names on the wheel are not in the usual order?
We chose to arrange the chords in the wheel according to the Circle of Fifths. Here are a couple articles explaining the music theory behind it:
Also check out the Guides part of our website for another little explanation on using the chord wheel.